2019-08-11

銓鍇國際CKmates以AWS端到雲解決方案助製造業優化成本與效益

工業物聯網由上層雲端平台、中層通訊網路與下層的設備感測三者所組成,其中雲端平台概念問世時主要應用於IT系統,工業4.0興起後,IT與OT開始整合,才開始被導入到製造系統,因此多數製造業者對此技術並不熟悉,不過銓鍇國際技術架構師主任李明政指出,Amazon的公有雲AWS已針對工控領域推出相關服務,可協助業者以有限資源建置最適化智慧製造系統。 在製造領域,AWS目前的雲端服務包括物聯網架構、AI與邊緣運算等三大服務。在物聯網架構中,AWS主要產品為針對工業物聯網的底層設備而設計的IoT Core。AI是AWS近年的發展重心,現已推出各種解決方案,包括從底層重新建置、底層已然就緒只需專注上層開發的兩種方案,另外若要加快AI開發速度,AWS也提供已訓練好的AI模式,開發者只需選擇適用項目直接套用即可。 邊緣運算是近年來物聯網興起的新概念,AWS軟體平台是專為邊緣運算系統所設計的IoT Greengrass軟體服務,在無網路連線的狀態下,IoT Greengrass可儲存設備數據,並可選擇導入AWS的無伺服器Lambda功能進行運算,連上網路後,再將運算結果上傳至雲端,藉此降低系統對網路的依存,除了降低傳輸成本外,也可讓位於網路建置不易環境的設備,擁有AI功能。 從功能設計到落地導入,AWS在公有雲領域的產品已相當完整,製造業更是其中強項,除了物聯網架構、AI與邊緣運算外,還提供了大數據分析與機器學習演算法等服務,其自身系統完整性、與製造設備的銜接性在業界都是首屈一指,另外AWS為市場公有雲領導品牌,使用族群的討論度高,相關問題容易搜尋到解答,其易用性也是業界最高。 儘管好用,不過多數使用者認為AWS價位偏高,導入時會因成本考量而卻步。對此李明政則認為這是使用者的誤解。他指出AWS的體系龐大,產品服務數量眾多,不了解者將無法導入合適功能,成本也難以優化,而替市場解決此困擾,也是銓鍇國際的核心業務。 作為AWS代理商,銓鍇國際高度掌握AWS架構與所有產品,再加上豐富的建置經驗,讓銓鍇國際可以協助客戶,從最初的想法開始逐步落實打造工業物聯網架構,將原有底層設備數據移轉到雲端,並全面提升整體系統的效能、安全性與降低成本,銓鍇國際都可提供完整服務。 銓鍇國際高級工程師古建得表示,在台灣就已有工控領域的客戶透過該公司的服務,建構出效益與成本都非常理想的AWS工業雲端架構,此一廠商過去均為自行架設伺服器,透過VPN遠端控制HMI,後來在銓鍇國際的協助下導入AWS物聯網服務,除免去自架伺服器與VPN的時間與成本,並以此服務設計出可以網頁連結製造現場HMI的介面,若現場的HMI發現製程出現異常,管理人員收到警訊後,也可從網頁介面直接修正產線參數,讓製程恢復正常。 李明政指出,在物聯網市場中,台灣廠商擅長基礎建設、終端設備與通訊網路等硬體建置,但最大商機卻是落在資料分析與應用導入這兩部分。銓鍇國際透過對AWS的架構掌握與豐富建置經驗,可協助台灣廠商將既有優勢轉移到後兩者,進而掌握到相對豐厚的商機,協助企業打造出兼顧效能與成本的最適化工業物聯網系統。   From DIGITIMES 企劃 - 銓鍇以AWS端到雲解決方案助製造業優化成本與效益

2019-08-11

How do the enterprises redefine their AI solutions on the public cloud

By Hans Hsu, Project Solutions Architect, Chuan Kai International Co. LTD (CKmates)   The trend of ubiquitous artificial intelligence that began from 2017 to 2018, after two years of development has matured in 2019. How to choose a suitable solution for the business logic of the enterprise in the numerous AI services provided by the public cloud is undoubtedly a significant topic. The AI services provided by the major public clouds that we can classify into three layers: Application Layer Platform Layer Infrastructure Layer The application layer means that the enterprises directly use the out-of-the-box functions provided by the public cloud. Thus, Developers can develop without understanding complex mathematical theories and model concepts. They only use AI functions through API, merely focus on the workflow and business logic of the company instead of cooperating with data scientists and data engineers by a complicated training process. The platform layer refers to the enterprise directly using the development platform provided by the public cloud, enabling enterprises to customize the unique AI features. For instance, AmazonSageMaker integrates the most common tools used by data scientists or data engineers into a service or SDK, can be united and can be scaled the computing performance horizontally; you can also control the model version and replace the appropriate model. In short, there are services available from data cleaning to training models, but the business logic and ownership of the model lies in the company. At the platform level, companies can focus on AI model development rather than managing infrastructure (e.g., operating system updates, hardware updates, etc.) and the installation of related packages, therefore, companies can develop AI features that better meet the business demands. The infrastructure layer refers to the operation of the enterprise to customize the operating system or adjust the underlying parameters of the operating system. The public cloud also provides directly usable computing resources: Virtual machine (EC2), AWS provides flexible NVIDIA GPU (Elastic Graphics, Amazon Elastic Inference) or AWS's EC2 optimized for AI operations and pre-installed drivers and prevalent machine learning and deep learning framework, you can enjoy AWS's fast and efficient AI hardware resources directly after the operating system boot. However, it's a considerably complex process that chooses the right solution among numerous services and integrates them into the enterprise. Ckmates, as an AWS MSP Provider, supports clients with customized solutions for the enterprise, selects appropriate AWS services according to the customer's current technology stack, integrates existing architecture, helps customers set milestones and grows with customers. For example, Assist in combining AI development and DevOps automation processes, AI computing resource configuration in the on-premise data center and the cloud, security of data used by cloud AI and assisting in the protection of public cloud technology. Under the framework provided by the public cloud, through the above-mentioned interactive use of several layers, whether it is a professional IT company or a non-IT professional company can easily select the appropriate AI development solutions from which to enhance the competitiveness of the enterprise.   From APAC Business Headline

2019-06-19

數字化轉型,突破雲時代數字體驗管理

隨著雲端的普及,雲端成為眾多企業數字化轉型的核心支撐技術之一,微服務、容器使得眾多分拆後的應用之間構成了複雜的交互關係,使得改進用戶最終體驗面臨挑戰。數字用戶體驗指的是用戶與品牌的所有數位互動的組合,例如從瀏覽品牌網站到在社交媒體上與品牌互動。現今的資訊世界,我們可透過數位化管理了解用戶體驗,或是以公司的需求為出發點,優化系統的架構,強化資料的安全性,提供用戶更快速且安心的服務,透過雲端解決方案提升競爭力。   客戶體驗(Customer Experience,CX)是客戶與一家公司所有互動點接觸後所感受到的滿意度之總和,這包括從意識到公司品牌與產品、諮詢、購買、使用、並體驗售後服務等客戶旅程。我們認為數位客戶體驗Digital Customer Experience(DCX)更強調藉由新科技之應用與管理,幫助企業透過雲端解決方案受益,我們可拆分為四大類型: Content Management  主要是著重在數位內容(包括 網頁、影片、音檔、程式碼等)的快速存取與搜尋,以及跨組織的客戶對數位內容的管理,除了遵照 AWS Well-Architechted Framework 的 Security、Reliability 與 Performance 設計架構外,可以考慮使用 CDN 加速數位內容的存取,在數位內容版本控管部份,簡單的版本控管可以使用 S3 的版本功能,如需進階的版本控管功能,建議使用 CodeCommit 來管理數位內容。 Marketing Automation 則是專注在安全且可靠的儲存客戶資料及與市場行銷活動有關的資產及追踪資料,行銷活動整體來說包括計畫、預算、協同合作、設計、排程等都需記錄以供日後分析行銷活動的效果。目前我們能協助客戶安全且可靠的儲存行銷活動所需資料,而在未來,希望能結合客戶的商業邏輯與我們的統計人才達成分析行銷活動的成果。   Digital Commerce 致力於安全且可靠的儲存商品、分類、貨物、購物車、訂單及用戶資料(例持卡人資料),對用戶來說,要有良好的體驗有二,一是來自於快速找到目標商品,二是在交易過程中無安全疑慮,前者可透過加強快速及多樣化的搜尋達成,後者則是透過 PCI-DSS 標準檢驗安全與否。由以上得知,同樣必須遵照 AWS Well-Architechted Framework 的 Security、Reliability 與 Performance 來設計架構,除此之外,因電商客戶需常常改變前端頁面以吸引用戶,所以可透過 CI/CD 流程將部署前端頁面更加彈性化。 Customer 360: 聚焦在安全且可靠的儲存終端使用者(用戶)資料,並從多種不同的資料來源將用戶互動資料轉為用戶側寫檔(customer profile),並可整合不同平台的資料,包括行銷自動化、用戶關係管理、客服與商業智慧。目前我們現階段可以先做到安全且可靠的儲存終端使用者(用戶)資料,並參照ETL (Extract-Transform-Load)流程,利用 AWS Glue 收集並轉換不同平台的資料,再用 AWS Athena 載入整合後的資料,下一階段則希望可以利用 AWS SageMaker 做統計或是商業智慧分析。 除了以上所述,回歸 DCX 最初的原則,即是互動的數位體驗,我們可以協助客戶與其用戶建立雙向溝通與回饋機制,例如在客戶系統主動提供未來修改方向,由用戶投票多數決定,並在修改完成後統計用戶的滿意度,客戶可以知道多數用戶的需求,用戶也能擁有參與感,增加對客戶品牌的忠誠度。 另外,我們也可透過消除資訊的不對稱增加用戶對客戶品牌的黏著度,舉例來說,電商的用戶有購買者與販賣者,若購買者在系統中可將有興趣的商品歸類為【想要】、【需要】及【必要】,將資訊去識別化(De-identification)後提供給販賣者做為降價促銷的參考,終端用戶獲得良好的互動體驗,進而提升品牌的黏著度,企業創造更多的獲利機會。  

2019-04-25

中國網路限制多 徒增企業管理困擾

於2019年03月8日 CIO價值學院 第12堂課中 銓鍇國際專案經理薛承文說,傳統台灣企業要串連位於中國分公司的網路,大致上會透過 AWS Direct Connect、CDN服務、線路服務、ICP備案等等,無論在時間、成本上,都會對企業造成極大負擔,銓鍇國際推出的CKonnect雲連接專線正好能夠解決前述種種問題。 自從1980年代採取經濟開放政策、大舉放寬外國資金投資後,中國逐漸成為全球製造業的中心,也讓國家經濟發展速度變有如雲霄飛車般的起飛。在高達13億人口基礎下,中國已成為全球第二大經濟體,也更吸引包含台灣內的國際企業,於該國設立生產、銷售據點。然而在集權政治的影響下,中國政府對於網路管制也更加嚴格,也讓在當地深耕的企業面臨,跨國應用服務串連、資料交換上的門檻。 綜觀現今企業串連中國面臨的問題,大致上可分成中國雲端自成一國、連線速度慢、品質不穩定、中國境內使用需ICP備案、需要中國境內防禦清洗機制等。除前述共同問題外,各產業也面臨不同類型的營運困境,以跨國大型企業中國分站為例,則面臨企業經營資料收集轉移方案複雜、缺乏完整的網路安全配套措施等。 銓鍇國際專案經理薛承文說,傳統台灣企業要串連位於中國分公司的網路,大致上會透過 AWS Direct Connect、CDN服務、線路服務、ICP備案等等,包含申請與設定時間,大致上得花費4~8周左右,且整體花費費用也相當驚人。無論在時間、成本上,都會對企業造成極大負擔,銓鍇國際推出的CKonnect雲連接專線正好能夠解決前述種種問題。 銓鍇CKonnect雲連接專線 兼具便利、效能、成本 對佈局兩岸市場的跨國企業而言,一套兼具彈性、成本、效率的私密專線架構,可提供企業搭建私有專屬網路通道,有助於提升企業的連線可靠性與遞送率、改善並避免網路延遲、資料傳輸時的資安風險降至最低,讓企業提升競爭力與應變能力,真正發揮企業雲端化的最大效益。相較於 AWS Direct Connect、CDN服務、線路服務、ICP備案,CKonnect雲連接專線能為企業快速建立一個從本地設施,連接至AWS雲端的專用網路連線。如此一來,無論是資料中心、辦公室或主機託管環境相互連接,都能夠享有足夠保障。不只能大量降低網路成本,亦可提高頻寬輸送量,提供較網際網路連接更為穩定的網路體驗。 薛承文認為,在成本、速度之外,CKonnect雲連接專線還能進一步提供DDoS防禦清洗、WAF偵測阻擋等資安服務,協助企業免於資安威脅,有效保護資料傳輸過程中的安全。 From: CIO經理人月刊  2019年04月號 No.94

2019-03-25

CKmates: Providing Cloud Services

Integrity and commitment are the two significant traits which customers look for when they are choosing their partners for business. While integrity is a foundational ethical principle of a company based on character and trustfulness, commitment is essential for tailoring solutions according to the needs of consumers. Organizations having these two traits ingrained in their work culture become the trustable partners of consumers in the long run. CHUAN KAI INTERNATIONAL CO. LTD (CKmates) is one such company whose mission is built on these true traits. Specialized in providing customers with the most suitable environmental planning, the company helps its customers with improving IT efficiency and digital transformation. Whether it’s building a physical computer room on test the ground or planning a virtual server or migrating to the cloud or even to a hybrid cloud infrastructure, CKmates can help organizations in every step of the way. With the enthusiasm for technology and commitment to consumers, the company has developed special service solutions such as operational basic optimization services, Taiwan connect to China network connect solutions, and log management solutions. Besides these services, CKmates provides best-in-class services such as AWS New Generation Hosting, CKonnect cloud dedicated network connection , Deep Security Cloud Security, INSTAWATCHER inventory AWS account platform, and other security services. Recognized as the first AWS Channel Reseller partner in Taiwan, the company continues to invest in the public cloud innovation field, and is also the ISP (Internet Service Provider). With over ten years of experience in the industry, the company is all set to lead the transformation in various industries—right from cross-border e-commerce service to online gaming and online streaming and many more. To achieve this, the company has been building a ground-breaking machine room and cross-strait network solution for many years, and is also expected to complete the development of its own cloud system management products, which can be integrated with Amazon AWS, Google GCE, Windows Azure and other cloud platform to develop hybrid cloud hybrid cloud infrastructure. “Various types of cloud services have become the universal value of today's industry services. The "hybrid cloud" architecture advocated by CKmates for many years has gradually become the most pragmatic and stable way for companies to face market trends.,” says Hanson Ho, GM, CK mates. But yet, many companies face challenges when it comes to cloud implementation. Although they have a deep understanding of the trends and values of cloud services, many of them face challenges in the process of implementation and that lead to setbacks and stalls. This is where CKmates come in. As a leading cloud service provider in the Asia-PACIFIC region, the company not just helps in the process of implementation but also helps them in solving the blind spots that users themselves are not aware of.  “When companies are on the cloud, they can use the cloud platform to construct a disaster recovery environment. Through automated mechanisms, they can ensure that the remote database is updated synchronously without human intervention, so that the cost-effectiveness of equipment investment and manpower maintenance can be immediately realized,” explains Hanson Ho. Unlike the other service providers that just promote their specific services, the company promotes a comprehensive cloud plan. For instance, when customers want to save more resources to migrate their IT systems, the company helps them overcome difficulties and provide effective recommendations after deep inspection of their structure, such as configuring AWS firewall policies. Not to mention the company’s ability to ensure user security in the cloud. Besides its around the clock services, the company covers every aspect of information security right from the vulnerability scanning and penetration testing security incidents to quickly identifying the monitoring points through the monitoring of big data.  In today’s business landscape, organizations no longer just need an AWS service agent or hosting provider: they need a solution provider that can combine AWS cloud services, host IDC and security. Taking this into account, the hosting and security team at CKmates has developed special service solutions such as operational basic optimization services, cross-strait network connection solutions, and log management solutions. At the same time, the company is also actively deploying and developing a number of vendors with rich experience and product strength. To provide customers with a more complete connection experience, the company has recently launched CKonnect (Cloud Direct Link) that provides high-quality direct link and combines CKmates’ AWS professional consulting services. “They not only meet the needs of domestic and international business connections, but also combine the most complete AWS technical service supports— from planning, building optimization, and improving the quality of the connection,” adds Hanson Ho.   The company going forward intends to develop its cloud management platform in 2019 and integrate with many cloud platforms such as Amazon AWS, Google GCE, Windows Azure and Alibaba cloud. “Under the wave of technology, the era of accelerated launch of AIOT business opportunities has arrived. More and more SI providers are striding towards application development,” states Hanson Ho. While developing new technologies also, the company pays close attention to the importance of information security, and hope to ensure the security of IoT through the security strength and continue to invest in the next generation.   From: APAC Business Headlines

2018-12-12

活用公有雲技術 強化創新力 邁向轉型之路

現今各產業均面臨數位創新或轉型上的艱鉅挑戰,所以創新與轉型要從企業的策略方針開始,以各種IT 技術來驅動商業模式,且預先具備各種人才,才能滿足企業轉型所需。 在2018年11月9日的CIO價值學院第五堂課中,銓鍇資深業務經理分享如何利用雲微服務,撐起一片天。 銓鍇國際資深業務經理駱蕭豪說,在雲端蓬勃發展的趨勢下,無伺服器計算已成為世界主流,且有眾多難以取代的優點,如可隨時依照營運需求建立和執行應用程式與服務,可免去維護實體伺服器的成本支出。 活用公有雲技術 可口可樂提升專案效率 可口可樂是全球知名飲料公司,其飲料產品在世界各地均獲得消費者歡迎,為讓消費者隨時取得所愛的產品,在各地安置不需要人工服務的自動販賣機。而在行動支付成為主流時代,該公司也著手開發可搭配販賣機使用的行動支付系統,在降低開發成本與加速專案執行速度下,可口可樂選擇使用AWS EC2服務,讓開發團隊在無後顧之憂的前提下,寫程式時間比例從以往39%提升到68%。 至於專注於無線監控和控制服務的 Centratech Systems,需要一個可管理電力與水資源管理的物聯網平台。在考量營運成本與回應市場速度下,該公司選擇引進AWS IoT平台,並且在該平台上運行監控和控制系統,進而為客戶提供更簡單、成本更低的設備。AWS IoT 平台提供強化的安全性服務,可降低該公司管理設備的時間成本,讓現場技術人員的生產率提高50%,同時把培訓時間從6小時縮短為1小時。 銓鍇國際資深業務經理駱蕭豪說,長久以來伺服器在企業發展過程中,扮演非常重要且難以取代的地位,但其實也成為拖累公司發展的包袱。在雲端蓬勃發展的趨勢下,無伺服器運算(Serverless)已成為世界主流,且有眾多難以取代的優點,如可隨時依照營運需求建立和執行應用程式與服務,可免去維護實體伺服器的成本支出,並且可快速佈建、擴展和管理任何虛擬伺服器。 免去設備維護工作專注創新專案 備受全球客戶歡迎的 Amazon Web Services,提供各式各樣的全球雲端產品,包含運算、儲存、資料庫、分析、網路、行動、開發人員工具、管理工具、IoT、安全和企業應用程式。這些服務能協助組織更快速地運作、降低IT成本及擴展。目前最大型企業和最熱門的新創公司,都信任AWS為各種工作負載提供技術支援,包括Web和行動應用程式、遊戲開發、資料處理和倉儲、儲存、存檔等等。 駱蕭豪說,公有雲服務會受到企業歡迎的主因,在於實體伺服器硬體規格、作業系統很複雜,資訊人員很容易陷入該選何種伺服器規格、該選擇何種作業系統才適合伺服器運作、新程式碼該如何佈署到我的伺服器、該如何橫向與垂直擴展、現有實體伺服器還剩多少資源等問題。正因如此,反而會拖累企業投入創新專案的速度,自然帶動企業將應用系統轉移到公有雲服務的意願。   From: CIO經理人月刊  2018年12月號 No.90  

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